Press Release provided by RapidSoS –
A recent study out of Harvard found that lack of data leads to millions of false 911 calls for security alarms, with an average response time of over 30 minutes. We are excited to announce that Cove is the first security company to partner with RapidSOS to solve this challenge by directly sharing critical alarm information with 911 during emergencies – transforming home security emergency response.
Security systems generate an estimated 62 million emergency calls in the United States annually. 911’s legacy infrastructure means that most 911 centers can only receive information that is verbally articulated by monitoring centers. The result is a long interrogation process, delays in triaging incidents and dispatching resources, and first responders often arriving on scene with limited information.
Over the past 18 months, RapidSOS has worked closely with thousands of first responders to develop technology to address this challenge. We are excited to share the launch of the first version of this technology in partnership with Cove Security to:
- Send critical sensor data directly to 911
- Fuse tech and professional monitoring for enhanced verification
- Link family health profile information with first responders
This is the first home security data available on the RapidSOS emergency response data platform, which connects life-saving data from 350M+ devices to over 4,700 Emergency Communications Centers.
Learn more about RapidSOS and Cove’s partnership here.